Method 1: Adjust speaker volume in the dash cam’s settings menu.
Method 2: Connect to the mobile app and adjust the speaker volume from the app settings

Method 1: Tap the second icon on the bottom left of the screen to disable recording.
Method 2: Press the first button on the bottom right of the screen to activate mute mode.

Yes, this indicates the G-sensor was triggered by a sudden brake, bump, or impact.
Method 1: Go to the dash cam menu and adjust or disable G-sensor sensitivity.
Method 2: In the app, go to “Settings” > “G-sensor” to adjust sensitivity or turn it off

●Make sure the microphone icon on the screen is turned on.
●If there’s still no sound, restore the dash cam to factory settings and try recording again. (Back up important f iles f irst!)

Ensure your phone is connected to the dash cam’s Wi-Fi. Keep the distance between phone and dash cam within 5 meters.

Hold the power button for 6–8 seconds until you hear two beeps.
The device will reset to factory settings. Try reconnecting after reset.
If issues persist, contact us

Turn on Wi-Fi from the dash cam’s settings menu. On your phone, go to WLAN settings, f ind “X7_cam,” enter password 12345678, and connect. The Wi-Fi icon on the screen will turn green once connected.

Yes. Once the car starts and powers the dash cam, it will begin recording automatically. You can operate it using the screen or the app.

You’ll need to purchase and install a hardwire kit. Once properly connected, the dash cam will activate “Time-lapse recording” for 24-hour surveillance.

If your phone only supports single-band Wi-Fi, you won’t receive 4G/5G data while connected. However, calls can still be received.

Footage shown on the screen or app is compressed. For better quality,
download videos in the app or view files directly from the SD card on a computer.

●Restore factory settings via the menu and check if it works.
●Hold the power button for 5–8 seconds to reboot.
● Use a SIM pin to press the reset hole for 2–3 seconds.